1–3 December 2026
Business Communications & Wholesale Voice
Stay connected: Cloud phone systems, contact centers and wholesale voice.
Keep your business connected with cloud phone systems, contact center tools, AI agents and wholesale voice services that connect carriers and enterprises worldwide.
Two service lines. One communications company.
My Call Connect serves businesses that need cloud communications tools, and carriers or high-volume operations that need wholesale voice connectivity.
Business Communications Platform
Keep teams and customers connected with cloud phone systems, contact center software, AI agents, omnichannel messaging, and sales dialing tools — all managed from a single administration portal. Designed for businesses that need reliable communications connectivity without on-premise hardware.
Wholesale Voice
A-Z voice termination and specialised CC routes. Available to carriers, service providers, and high-volume businesses that require direct voice interconnect rather than end-user communication software.
Choose where to start
Three routes cover most of what teams come to MCC for. Each one leads to the full detail for that product.
Replace a legacy phone system
Business Phone
A cloud phone system with local numbers, IVR, auto attendant, call routing, call recording and voicemail — no on-premise PBX.
Explore Business Phone → Run a customer service operationContact Center
Inbound queue management, skills-based routing, agent workflows and supervisor monitoring for teams handling calls at volume.
Explore Contact Center → Source wholesale voice connectivityWholesale Voice
CLI and A-Z termination for carriers, ITSPs and resellers. Rates are negotiated per volume and destination.
Explore Wholesale Voice →Also available
- AI Contact Center — real-time assistance on live calls
- AI Agents — automated voice and chat handling
- Omnichannel — voice, chat and messaging in one inbox
- Sales Dialer — outbound campaigns and lead lists
- CC Routes — termination for dialers and call centers
Wholesale Voice
Voice connectivity for carriers and high-volume operations
My Call Connect's wholesale voice division provides wholesale SIP termination and specialised call-centre routes. These services are built for organisations that handle large call volumes or need reliable voice interconnect — not for businesses deploying end-user communication software.
If you are a carrier, service provider, reseller, contact centre operator, or running a high-volume dialler operation, the Wholesale Voice service line is the relevant starting point.
A-Z Voice Termination
Wholesale voice termination to global A-Z destinations over SIP. There is no public rate card; test routes are available on request.
CC Routes — Call Centre Traffic
CLI routes for call-centre and dialler traffic. CC Routes is a configuration of MCC's wholesale voice termination, tuned for call-centre traffic.
Why businesses evaluate My Call Connect
No invented statistics. What follows is what the platform actually provides.
01
Both service lines under one account
Business communications tools and wholesale voice services are available through the same company. Organisations that need both — such as enterprises running their own SIP infrastructure — can work with MCC on both sides without managing separate vendors.
02
Cloud-native with no hardware dependency
The business phone and contact centre platform runs entirely in the cloud. Agents and teams connect via desktop app, mobile app, or browser softphone — there is no PBX hardware to install, rack, or maintain.
03
Admin control without IT involvement
Numbers, extensions, IVR menus, routing rules, and user permissions are all managed from a web-based admin portal. Changes take effect immediately — no vendor visit, no configuration file, no support ticket required for routine tasks.
04
AI tools that work during the call
AI Contact Center provides real-time transcription, sentiment analysis, and knowledge surfacing while an agent is on the call — not a post-call report delivered hours later. AI Agents handle full resolution of routine requests without routing them to your team at all.
05
CRM and platform integrations
My Call Connect supports webhook and REST API integration with CRM and business platforms, so call data can reach the systems your team already uses. Contact the team to confirm what is supported for your platform.
06
Pricing that covers both UCaaS and wholesale
Wholesale voice pricing is route and volume dependent. Business communications pricing is discussed with the sales team, who cover both service lines — contact sales to discuss pricing.
Frequently Asked Questions
Common questions from businesses and carriers evaluating My Call Connect.
My Call Connect is a cloud communications company operating two service lines: a Business Communications Platform (cloud phone systems, contact centre software, AI agents, omnichannel, and sales dialing tools for businesses) and a Wholesale Voice division (A-Z termination and CC routes for carriers and high-volume operations).
Yes. My Call Connect's Business Communications Platform is designed for businesses that need cloud calling, contact centre, or AI communication tools for their teams. The Wholesale Voice service is designed for carriers, service providers, resellers, and organisations running high-volume dialler operations. Both service lines are available through the same company.
My Call Connect supports webhook and REST API integrations with CRM and business platforms. Contact the team for details on available integrations for your specific platform or stack.
The best starting point is to book a demo or contact the sales team through the contact page. The team can confirm which service line — business communications or wholesale voice — fits your requirements and provide a tailored walkthrough or quote.
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Ready to discuss your communications requirements?
Talk to the MCC team about business phone, contact centre, AI agents, or wholesale voice. We'll help you identify the right service and next steps.